Fuze desktop app download

Please, use a professionnal email adress. Contact Us Join Meeting. Simplify the complexity of managing your on-premises communications systems with Fuze. One platform. All the tools you need.

Contact Center. Learn more about Calling. Meetings Enable your users with world-class HD audio and video meetings to improve cross-functional engagement and business productivity. Learn more about Meetings. Contact Center Improve customer experience with cloud contact center solutions powering modern call queues and more.

Learn more about Contact Center. Download the Report. Read the Report. Pause Autoplay. Igor Pelipenko Network Engineer, Kronos. Why Fuze? Enterprise-grade Superior voice quality and uptime through unmetered calling to over countries with over 50 carriers, providing an ideal option for enterprises with a wide-range global footprint. Learn more. Customer Experience With more than 10 years of experience working with customers around the globe, we can provide a roadmap to ensure you get full value out of your Fuze deployment.

You can also transfer calls, merge them with other calls, and add more people. If you have multiple speaking and listening devices connected to Fuze, you can easily switch between them while on a call. Simply open the Audio drop-down menu at the upper left of your call screen, and select a device from the Speaking and Listening menus.

If you need to perform other actions in Fuze or on your computer while on a call, simply go ahead! Fuze will automatically opens a mini control window for the call. You can mute, dial, place the call on hold, or hang up, all without needing to navigate back to the call screen in Fuze.

Even if you need to join a video meeting, Fuze automatically places your call on hold. Meetings are a great way to get together and collaborate with people whether they are located in another office or across oceans.

With Fuze, you can use video, screen share, notes, file sharing, and whiteboarding features. You can also invite guests, schedule meetings, configure custom meeting settings, and save recordings of meetings and content to be accessed and shared later.

To start a new meeting with another person, just Search for them and click the Meet button to the right of their name if the meeting is already scheduled, open the Meetings menu and click the meeting you want to join. You can also join a meeting by entering in the Meeting ID via the Meetings menu.

Before you join each meeting, a window appears that allows you to configure audio and video settings, switch to a phone, or join via a Fuze Rooms-enabled conference room. Never miss any meeting. If Fuze is connected to your Google or Outlook calendar, you can create and add a Fuze meeting to your calendar invite with the click of a button.

Fuze Meetings enables you to do a lot more than just video conference. Let work flow by adding files, content, sharing your screen, whiteboarding, and more right in your meeting. When someone speaks, a yellow border is displayed on their tile.

Your meeting controls are displayed at the bottom of the meeting, and if there are multiple participants, a participants area is displayed at the top, while the presenter or active speaker is displayed front and center.

There are more many more settings in the More menu too. See our Meetings guide for information about all settings and features. You can share your screen in Meetings, or you can select an open app to share. You can also share files from your computer, Fuze Cloud, Dropbox, or Box, and you can share a whiteboard if you want to draw or visually brainstorm right in your meeting. If you have an Android or iOS device, you can take Fuze with you and work from anywhere.

Seamlessly move calls or meetings from our Desktop and Web apps to your mobile phone, or access call and meeting content on the go!

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Fuze offers public training classes for Fuze customers. Click below to the see full list of training course and register. Get the Fuze app You can download and install Fuze from our website. Sign in If you received a welcome email from us, your username and password can be found there. Get Started When you open Fuze for the first time, look for our assisted steps to help you easily get up and running quickly.

Overview: Fuze Basics. Presence Your presence shows other people your current availability, and it automatically updates when you join or leave calls and meetings. Recent list Whether you chat, call, or meet with someone, all of your communications are retained for you to access later in the Recent list.

Overview: People. No matter how you want to connect, people are at the center of the Fuze experience. Favorites Have a few contacts you need to keep at your fingertips? Contacts You can easily add new contacts by clicking the Add Contact , or click in the Search field, then click New Contact. Messaging: Chat with people. Send a message To send a message to someone just Search for them, click the Chat button next to their name, type your message, and click Send.

Profile window To view basic details about contacts like phone numbers, email addresses, and location, just open a chat conversation with them and click the Profile button. Messaging: Groups. Creating a group To create a group, click in the Search field, then click Create Group. Mentions In individual or group conversations, you can alert other people to your message by using mentions. Mute Sometimes group conversations can get very active. Calling: Making and receiving calls. Dial a number To call in Fuze, you can Search for a person and simply click Call.

Answer a call When you receive a call, a pop-up window appears and you can answer or decline the call from Fuze Desktop. Calling: On a call. Changing audio source If you have multiple speaking and listening devices connected to Fuze, you can easily switch between them while on a call. Meeting: Starting or Joining a meeting.